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Charles Lamanna on AI's Next Big Role

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Charles Lamanna is the Corporate Vice President of Business Apps and Platforms at Microsoft. In this episode, he explores how newly announced Copilot capabilities help business leaders do more than boost their personal productivity using AI. They can reinvent their teams and even their entire business. Lamanna also shares how low- and no-code tools are democratizing AI by allowing anyone, not just software developers, to turn their great ideas into products.

Air date: May 22, 2024.

Chapters:
00:00 Introduction
02:02 Business Reinvention with AI
03:26 Low-Code and No-Code Tools
05:28 AI in Customer Service
07:28 Automation and Collaboration
09:24 AI and Personal Productivity
13:33 The Human-AI Partnership
16:32 Change Management and AI Adoption
19:37 AI's Impact on Business Processes
21:19 Everyday Use of AI

Find this episode on:
- Apple Podcasts: https://podcasts.apple.com/us/podcast/worklab/id1582908812
- Spotify: https://open.spotify.com/show/2vApnLW5XfXoP8WDYGzFkT
- WorkLab Podcast: https://www.microsoft.com/en-us/worklab/podcast/

About the WorkLab Podcast:
Join host Molly Wood as she explores what leaders need to know to prepare their organizations for the innovations and disruptions that are transforming the way we work. Listen to her conversations with leading economists, technologists, and researchers on everything from how to use AI effectively to what it takes to thrive in a digital age.

Sign up for the WorkLab newsletter to get the latest AI research, insights, and trends delivered straight to your inbox: https://adoption.microsoft.com/en-us/worklab-newsletter/

Subscribe to Microsoft on YouTube here: https://aka.ms/SubscribeToYouTube

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For more insights on the future of work, visit: https://www.microsoft.com/en-us/worklab/
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