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Coles is a major food retailer in Australia with approximately 100,000 team members working across the country. Coles wanted to enable the spontaneous, free-flow of information among team members to unleash latent talents and spark innovation. It built an employee portal called mycoles by using Microsoft Office 365. mycoles is a productivity and engagement portal that empowers all team members to connect and collaborate—spontaneously, anywhere, anytime, and from any device—to share their expertise and ideas. mycoles is driving a sense of allegiance and pride in Coles that translates into superior customer service and increased business.
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