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Connected Field Service

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Connected Field Service is about having proactive and predictive maintenance with the help of IoT. Microsoft’s Connected Field Service enables manufacturers to deliver intelligent, world-class field service. With this connected scenario, manufactures can move from a costly break/fix model to a proactive, predictive service model, leverage connected device data to predict equipment failures before they happen and systematically prevent them, as well as recommend more effective equipment through cross sell and up sell.
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Software
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