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Etsy's Generative AI Journey

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Microsoft’s generative AI is driving a new era for Etsy to connect their buyers to their inventory in a better way.

Learn how Etsy uses Microsoft’s generative AI from the Azure OpenAI Service for their newest feature. Gift Mode helps Etsy customers find the perfect present across Etsy’s massive inventory of more than 100 million listings. This fun gift finder suggests personalized gift ideas based on the occasion and the person’s interests. Microsoft’s generative AI enables greater understanding of Etsy’s complex inventory and their buyer’s mission for a perfect gift.

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