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glassybaby makes and sells glass votives and supports healing-based charities with its revenues. To free its passionate Firstline retail staff from schedule-related frustrations, glassybaby moved to Microsoft Office 365. Store managers save up to six hours a week in schedule creation, and retail staff use their smartphones to arrange shift substitutions and build camaraderie using the built-in chat feature. The app helps glassybaby liberate its staffers to do what they do best: help customers.
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