Trying to make a purchase but your transaction failed? Check the steps below:
Step 1: Try making the purchase again with a different payment method
Step 2: Force the Play Store app to stop and clear the cache/data for the Play Store
Step 3: Check that your card address matches your billing address and the address in Google Payments
Still having issues? We have a few more steps for you to try here: https://support.google.com/googleplay/answer/1267137
Step 1: Try making the purchase again with a different payment method
Step 2: Force the Play Store app to stop and clear the cache/data for the Play Store
Step 3: Check that your card address matches your billing address and the address in Google Payments
Still having issues? We have a few more steps for you to try here: https://support.google.com/googleplay/answer/1267137
- Category
- Comment
Sign in or sign up to post comments.
Be the first to comment