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Lawyers at RTR, a criminal defense firm in Miami, Florida, had been faxes, couriers, and an unreliable server—which impeded productivity. Then one of its lawyers introduced Microsoft Office 365, mobile devices, and smartphones. Now documents are stored online, lawyers access case files in court and at home, on any device, and they use simultaneous co-authoring to create briefs. Productivity is up by an estimated 25 percent.
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