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Discover how Arielle Lupo, Support Engineer at Microsoft, uses Microsoft 365 Copilot and Copilot for Service to enhance customer service experiences by automating tasks such as summarizing customer concerns, managing CRM entries, and drafting messages, significantly improving productivity and efficiency.
Learn more about Microsoft 365 Copilot at https://msft.it/6052WR0Ys. Find more scenarios by function and industry at https://msft.it/6053WR0Yt.
#microsoft #microsoft365
Learn more about Microsoft 365 Copilot at https://msft.it/6052WR0Ys. Find more scenarios by function and industry at https://msft.it/6053WR0Yt.
#microsoft #microsoft365
- Category
- Software
- Tags
- AI in Customer Service, AI in Dynamics 365, Automation
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