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Want real AI transformation? Focus on your people and processes with Delphine Zurkiya

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“The biggest advice I have for CEOs is to ask, what are you trying to solve? What’s your strategy? What’s your business problem? And then we can think about how AI can support that.” That’s the message of Delphine Zurkiya, a senior partner at the strategy and management consulting firm McKinsey & Company who works with clients while also leading her division’s AI initiatives. In this episode, we discuss AI adoption, reskilling teams for this new era of work, and the value of being completely transparent about when and how you use AI.

Air Date: November 6, 2024

Chapters:
00:00 Introduction
01:10 AI Adoption in Healthcare
02:00 Challenges in AI Implementation
02:49 Operational Efficiency and AI
04:03 AI in Product Development
05:13 McKinsey's AI Journey
07:06 Change Management Insights
08:36 AI's Impact on Consulting
11:32 Advice for CEOs
14:00 AI-Native Companies
17:37 Transparency in AI Use
22:55 AI In Transforming the Future of Work

Find this episode on:
- Apple Podcasts: https://podcasts.apple.com/us/podcast/worklab/id1582908812
- Spotify: https://open.spotify.com/show/2vApnLW5XfXoP8WDYGzFkT
- WorkLab Podcast: https://www.microsoft.com/en-us/worklab/podcast/

About the WorkLab Podcast:
Join host Molly Wood as she explores what leaders need to know to prepare their organizations for the innovations and disruptions that are transforming the way we work. Listen to her conversations with leading economists, technologists, and researchers on everything from how to use AI effectively to what it takes to thrive in a digital age.

Sign up for the WorkLab newsletter to get the latest AI research, insights, and trends delivered straight to your inbox:

https://www.microsoft.com/en-us/worklab/newsletter

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For more insights on the future of work, visit: https://www.microsoft.com/en-us/worklab/
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