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The AI system supporting Munich Fire Department

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Munich’s fire department is testing an AI voice bot to handle non‑emergency transport calls so dispatchers can focus on emergencies. Built with Microsoft Foundry and Azure AI, it’s designed for multilingual hospital staff, strict data protection and human‑in‑the‑loop control.

Read the full story: https://aka.ms/AAyqix3
Category
Software
Tags
microsoft, Munich Fire Department, Munich emergency services
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