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REI connects with customers for personalized virtual outfitting experience using Microsoft Teams

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REI’s virtual outfitting solution has become a popular new service with 86 percent of customers reporting they are “extremely satisfied.” And retail associates use Teams and Yammer to answer customer queries faster and connect with colleagues from across the business.

View the case study: https://customers.microsoft.com/en-us/story/1427415019118496053-rei-retailers-frontline-teams

#Microsoft
Category
Software
Tags
Retail, Outfitting, Outdoors
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